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  • What is a FAQ section?
    An FAQ section can be used to quickly answer frequently asked questions about your business. For example, “Do you offer delivery?”, “What are your opening hours?”, “How do I book a service?”.
  • Why are FAQs important?
    FAQs are a great way to help visitors quickly find answers to common questions about your business and create a better browsing experience on your site.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or on your Wix mobile app.
  • How do I add a new question/answer?
    To add a new question/answer, follow these steps: 1. From the Dashboard or Editor, click the “Manage FAQ” button. 2. Click “Add”, then select “Question/Answer”. 3. Choose a category for your question/answer. 4. Save and publish. You can edit your FAQ at any time.
  • Can I add an image, video or GIF to my FAQ?
    Yes. To add media, follow these steps: 1. From the Dashboard or Editor, click the “Manage FAQ” button. 2. Create a new question/answer or edit an existing one. 3. In the response text box, click the Video, Image or GIF icon. 4. Add the media from your library and save.
  • How do I edit or remove the “Frequently Asked Questions” title?
    From the Editor, go to the FAQ “Settings” tab. From the Wix Owner app, go to the Site & App tab.
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